What is the return policy at RIDRESS?
Please note that we only offer returns, NO REFUNDS in the form of cash will be issued by RIDRESS. Refunds, if any will be issued in the form of store credits only.
To return an order, write to our customer care at email@example.com.
The parcel should be in its original packaging and box as received along with all the trims & accessories (back support, clips, tags, laces, etc.) with the original invoice. Worn or damaged products will not be accepted.
At the time of returning order, you can ship the products back to our warehouse. In this case, please pack the products carefully and put one copy of invoice inside the box along with the products. Make sure you write our complete warehouse address on the packet along with the phone number.
RIDRESS c/o Eshopbox E-commerce PVT. LTD.,
Plot No – 319 , Village Barthal,Sector 26,
Dwarka, New Delhi – 110077
Be sure to retain one copy of our invoice and proof of dispatch (issued by your courier service provider).
What is the exchange policy at RIDRESS?
You can book an exchange order by writing to us at firstname.lastname@example.org. Please note that exchange requests will be subject to the availability of requested product and shipping charges will NOT be borne by us.